Privacy Policy - Kizunaway.com
Last updated: September 8, 2025
1. Introduction
At Kizunaway, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, store, and services.
2. Information We Collect
We may collect the following types of information:
Personal details: name, email address, billing/shipping address, phone number.
Order information: products you purchase or request.
Payment details: processed securely by third-party providers (Stripe, banks). We do not store your full payment card information.
Technical data: IP address, browser type, and cookies to improve site performance.
3. How We Use Your Information
We use your personal information to:
Process and deliver your orders.
Communicate with you about your purchases or inquiries.
Provide customer support.
Improve our website and services.
Comply with legal and tax obligations.
4. Sharing Your Information
We do not sell or rent your personal data.
We may share limited information only with:
Payment providers (Stripe, banks) to process payments securely.
Shipping companies to deliver your orders.
Legal authorities if required by law.
5. Cookies
Our website uses cookies to provide a better browsing experience. Cookies are small files stored on your device. You can disable cookies in your browser settings, but some features may not function properly.
6. Data Security
We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections or updates.
Request deletion of your data (unless required by law to keep it).
Withdraw consent to marketing communications.
To exercise these rights, contact us.
8. Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, or as required by law (e.g., tax and accounting obligations).
9. International Transfers
As we operate from Japan and sell worldwide, your data may be transferred outside your country. We will always handle your data securely and in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please use our contact form or write at:
Kizunaway
Kushiharamachi 18-12, 830-0013 Kurume-shi, Fukuoka, Japan
